Auto-categorization may not be working for several reasons:
- Unrecognized Transaction Descriptions: The system might not recognize certain transaction descriptions or vendor names. Ensure your transactions have clear and consistent descriptions.
- Rule Misconfiguration: Review your categorization rules to ensure they are set up correctly and apply to the appropriate transactions.
- Data Sync Issues: Check if there are any issues with data synchronization between your bank accounts and Inkle Books. Ensure all accounts are correctly linked and updated.
- Custom Categories: If you have custom categories or exceptions, ensure these are configured properly within your settings.
If auto-categorization issues persist, consider reaching out to Inkle Books’ support team for further assistance.
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