1.  Acceptance and scope

How these Terms apply. If you use inkle.ai (the "Site") as an informational resource, the general terms in Sections 1–4 and 14–19 apply to you, and using the Site does not create any professional, advisory, or engagement relationship with Inkle. If you register for or purchase Inkle’s services, the entire document applies to you as a binding agreement (the "Agreement") governing your access to the Inkle platform (the "Platform") and your engagement of Inkle for professional services.

Acceptance. You accept the Agreement by an affirmative act: clicking to accept at sign-up or checkout (clickwrap). Merely visiting the Site does not create the Agreement, and account creation is blocked until you accept. By accepting, you represent that you act for business purposes and that the person accepting has authority to bind the entity. The Agreement consists of these Terms together with each applicable Order Form and the DPA, each incorporated by reference; the Privacy Policy is referenced but is not a contract.

2.  Definitions

Affiliate: an entity that controls, is controlled by, or is under common control with a party, including Inkle India Private Limited.

Authorized User: an individual you authorize to use the Platform on your behalf.

Customer Materials: data, documents, and records you provide in connection with the Services, including financial, tax, and identity information.

Deliverables: the finished work product Inkle prepares specifically for you (e.g., financial statements, completed filings), excluding Inkle Technology.

DPA: Inkle’s Data Processing Addendum, available on request and incorporated by reference.

Inkle Technology: the Platform and all software, tools, templates, methodologies, and know-how owned or developed by Inkle, and improvements to them.

Order Form: the online checkout or ordering document describing the subscription, services, and fees you select.

Platform: Inkle’s software application and related tools at inkle.ai.

Professional Services: the bookkeeping, tax preparation and filing, accounting, and compliance services Inkle provides through appropriately licensed or credentialed professionals.

Services: the Platform and the Professional Services together.

3.  Eligibility

You may use the Site or the Services only if you are at least 18 and not barred under applicable law, including sanctions and export-control laws. The Services are for business use.

4.  The website

4.1  License and intellectual property

We grant you a limited, revocable, non-transferable license to view the Site for your own informational and internal business purposes. The Site and its contents are owned by Inkle or its licensors; "Inkle" and our logos are our trademarks. Except as ordinary browsing requires, you may not copy, scrape, crawl, frame, reverse engineer, overload, or interfere with the Site or its security, introduce malicious code, or remove proprietary notices.

4.2  Informational content and AI features

Site content and any AI-assisted tools are provided for general information only and may be inaccurate, incomplete, or out of date. Verify independently before relying on anything, and do not treat Site content as professional advice. Inkle is not, through the Site, acting as your accountant, CPA, tax adviser, attorney, or fiduciary.

4.3  Third-party links

The Site and Platform may link to third-party resources we do not control. We are not responsible for their content or practices, and your use of them is at your own risk.

5.  The Platform and Professional Services

5.1  Platform license

Subject to this Agreement and payment of fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes during the term. You are responsible for your Authorized Users and all activity under your account, and for keeping credentials confidential. You will not: copy, modify, or create derivative works of the Platform; reverse engineer it (except as law permits); resell or provide it as a service bureau; circumvent security; scrape or overload it; introduce malicious code; or use it to build or benchmark a competing product.

5.2  Software vs. professional services

The Platform is software that coordinates workflow and communication. The Professional Services are performed by human professionals who are appropriately licensed or credentialed for the work. Inkle, Inc. is a technology company; it is not itself a CPA firm. Where a filing requires it, U.S. tax returns are prepared and/or reviewed by U.S.-licensed tax professionals (such as CPAs or Enrolled Agents).

5.3  Scope

The specific Professional Services, and any limits, are set out in your Order Form and the service terms in Section 6. Anything not expressly included is out of scope. Unless a service description says otherwise, the Professional Services do not include audit, attestation, assurance, legal advice, investment advice, or the detection of fraud or other irregularities. Inkle does not currently provide Indian tax-filing services.

5.4  Sole preparer

For each engagement period you engage Inkle as the sole provider of the in-scope bookkeeping and filing work. If you or a third party changes the books, records, or filings Inkle maintains, Inkle may, on notice, delay affected Deliverables, charge its then-current hourly rates to reconcile the resulting inconsistencies, and/or (if material and uncured) terminate the affected service without refund for work already performed.

5.5  Reliance and responsibility

Inkle performs the Professional Services based on the information you provide and may rely on it as accurate and complete. You retain final responsibility for your books, records, and filings and for reviewing Deliverables before they are relied upon or filed. Inkle does not represent that any Deliverable complies with U.S. GAAP, IFRS, or any other accounting standard unless a service description expressly says so and names the standard.

6.  Service terms

6.1  How the Professional Services work

Each paid service moves through three stages: Prep (collect and prepare), Review (internal review, share the draft, incorporate feedback within the included revision limit), and File/Finalize (submit, finalize, or deliver, and share confirmation). Work outside your purchased service (additional revisions, extra agency contact, advisory work, cleanup, rush handling, or notice resolution) is additional work, quoted before it begins.

6.2  What we don’t guarantee

Inkle performs every service with reasonable professional care but does not guarantee a specific tax liability, refund, or penalty outcome; penalty abatement or notice withdrawal; government processing speed; or audit or appeal outcomes.

6.3  Government fees and payments

Inkle’s fee covers our professional work only. Government filing fees, franchise and other taxes, penalties, interest, registered-agent fees, and third-party charges are your responsibility unless expressly included. Inkle does not make federal or state income-tax payments on your behalf; you pay those directly.

6.4  Engagement and timing

Our service model assumes active engagement: you will respond to requests within the windows Inkle states, share documents through the Platform, and approve filings within the stated approval windows. Timelines begin only after all required inputs are received and pause while Inkle is waiting on you. If you provide information needed for a filing later than a reasonable period before the deadline (unless stated otherwise, 15 days), Inkle may file an extension where available rather than the filing itself, and is not responsible for a late filing, penalty, or interest caused by your delay.

7.  Automated and AI-based features

The Platform uses automation and AI (for example, transaction categorization, document processing, and chat). This output may be inaccurate, incomplete, or out of date; it is not professional advice and is not a final Deliverable until reviewed. Do not rely on automated output for financial, tax, or compliance decisions without review by you and, where applicable, the licensed professionals performing the Professional Services.

8.  Fees, renewal, and cancellation

You will pay the fees in your Order Form in U.S. dollars, in advance for each billing period, through our third-party payment processor. Except as expressly stated, fees are non-refundable. Undisputed amounts not paid when due accrue a late charge of the lower of 1.5% per month or the maximum rate permitted by law. Fees exclude taxes other than taxes on Inkle’s net income.

Subscriptions renew automatically for successive equal periods unless cancelled. For any material fee increase or scope reduction at renewal, and for annual renewals generally, Inkle will give at least 30 days’ advance notice before the renewal date. You may cancel within the Platform or by emailing support@inkle.ai, effective at the end of the then-current billing period — at least as easily as you signed up. If undisputed fees are overdue, Inkle may suspend the Services after notice and a chance to cure.

9.  Term, termination, and refunds

This Agreement runs from acceptance until terminated or superseded. Either party may terminate for the other’s material breach uncured within 30 days after notice; Inkle may terminate for convenience on 30 days’ notice. If Customer terminates for Inkle’s uncured breach, or Inkle terminates for convenience, Inkle will refund prepaid fees for Services not yet delivered, pro rata. No refund is due on termination for Customer’s breach, non-payment, or cancellation for convenience.

On termination, your Platform license ends. For 30 days after termination, Inkle will make Customer Materials and Deliverables available for export. After that, Inkle deletes Customer Materials except (a) as the DPA requires and (b) tax, financial, and filing records Inkle retains to meet its own legal and professional record-keeping obligations (up to 7 years), then deletes or de-identifies them. A deletion request does not override a retention obligation imposed by law. Sections that by nature should survive do so.

10.  Representations and service warranty

Each party represents it has authority to enter into this Agreement. You represent you have the rights and consents needed to provide the Customer Materials to Inkle, its Affiliates, and its subcontractors for the Services, and that your use of the Services complies with law. Inkle will perform the Professional Services with reasonable skill and care consistent with generally accepted professional standards; your exclusive remedy for breach of this warranty is re-performance of the affected Professional Services within a reasonable time.

11.  Confidentiality

11.1  Definition

"Confidential Information" means non-public information disclosed by one party ("Discloser") to the other ("Recipient") that is designated confidential or that a reasonable person would understand to be confidential. For clarity and symmetry: Customer Materials and Customer’s financial and cap-table information are Customer’s Confidential Information; the Inkle Technology, methodologies, and pricing are Inkle’s Confidential Information. It excludes information the Recipient can show was already known without duty of confidence, is or becomes public through no fault of the Recipient, is received from a third party without restriction, or is independently developed without use of the Discloser’s Confidential Information.

11.2  Obligations

The Recipient will use Confidential Information only to exercise its rights and perform its obligations under this Agreement, protect it with at least reasonable care, and disclose it only to employees, Affiliates, subcontractors, and advisors who need it and are bound by at least equally protective obligations. If legally compelled to disclose, the Recipient will (where permitted) give prior notice and cooperation and disclose only what is required.

11.3  Benchmarking exception

The only exception to this Section is that Inkle may use de-identified and aggregated information as described in Section 13.4, subject to the limits and opt-out there. That exception does not permit disclosure of identifiable Confidential Information.

11.4  Remedies, no cap, and survival

A breach may cause irreparable harm; the Discloser may seek injunctive relief directly in court under Section 16.3 without posting a bond. As stated in Section 15.3, the liability cap does not apply to breach of this Section. The parties intend this Section to be an independent, severable agreement that remains enforceable even if the rest of the Agreement, or its method of acceptance, is found unenforceable. These obligations survive five (5) years after termination, except that trade secrets remain protected for as long as they qualify as such.

12.  Data protection and offshore tax processing

12.1  DPA and Privacy Policy

Inkle’s processing of personal data is governed by the DPA (incorporated by reference and available/counter-signable on request), which includes the applicable Standard Contractual Clauses, the UK IDTA/Addendum, CCPA service-provider terms, and the India DPDP processor terms. The Privacy Policy describes our data practices generally. You acknowledge that Inkle uses Affiliates, including Inkle India Private Limited, and other subprocessors to provide the Services, subject to the DPA.

12.2  Consent to disclose business tax-return information outside the United States (IRC §7216)

Some Professional Services are performed with the assistance of Inkle personnel located outside the United States, including Inkle India Private Limited. U.S. law (Internal Revenue Code §7216 and Treasury Regulation §301.7216-3) requires your consent before your business tax-return information is disclosed to a tax return preparer located outside the United States. By accepting this Agreement for tax Professional Services, you provide the following consent.

Consent. You authorize Inkle, Inc. to disclose the business tax-return information of the entity you represent to Inkle India Private Limited (located in India) and to other Inkle personnel located outside the United States, for the purpose of assisting in the preparation, review, and filing of the entity’s U.S. business tax returns and related filings for the tax year(s) covered by your engagement. Unless you specify otherwise, this consent is effective for the duration of your engagement and any period in which Inkle retains the information to meet legal obligations.

Social Security Numbers. Inkle tokenizes or masks Social Security Numbers (SSNs) by default. Where an unmasked SSN must be accessed or disclosed to Inkle personnel outside the United States to perform the Services, this consent covers that access and disclosure. Both Inkle, Inc. (the U.S. disclosing party) and Inkle India Private Limited (the non-U.S. recipient) maintain an adequate data protection safeguard as required by the regulations under 26 U.S.C. §7216. If you consent to this disclosure, U.S. federal agencies may be unable to enforce U.S. laws that protect the privacy of tax-return information against a tax return preparer located outside the United States to whom the information is disclosed.

13.  Intellectual property

13.1  Ownership

As between the parties, Inkle owns all rights in the Inkle Technology, including pre-existing IP, reusable components, templates, methodologies, and know-how, and all improvements, even if refined during an engagement. You own all rights in the Customer Materials.

13.2  Deliverables

Subject to your payment, and except for any Inkle Technology embedded in them, Deliverables prepared specifically for you are your property; to the extent they are not works made for hire, Inkle assigns them to you on payment. Where a Deliverable includes Inkle Technology, Inkle grants you a non-exclusive, perpetual, worldwide license to use that embedded technology as part of the Deliverable.

13.3  License of Customer Materials

You grant Inkle, its Affiliates, and its subcontractors a non-exclusive, worldwide, royalty-free license to host, use, process, and create derivative works of the Customer Materials solely to provide, maintain, and improve the Services and perform Inkle’s obligations, broad enough to allow Inkle India and other permitted subprocessors to access them as needed.

13.4  Feedback and de-identified data

Inkle may use feedback without restriction. Inkle may create and use de-identified, aggregated data derived from Customer Materials for benchmarking, analytics, research, and improving the Services, provided it does not identify you or any individual and is not reasonably re-identifiable, is not information you have designated in writing as a trade secret, and you may opt out of benchmarking and external-research use by written notice. Inkle owns the de-identified data it creates.

14.  Warranties disclaimer

Except for the express warranties in Sections 10 and 13, and to the fullest extent permitted by law, the Site, Platform, and Services are provided "as is," and Inkle disclaims all other warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty that the Platform will be uninterrupted, error-free, or secure.

15.  Indemnification and limitation of liability

15.1  Indemnities

You will defend and indemnify Inkle and its Affiliates against third-party claims arising from the Customer Materials, your breach of this Agreement or of law, or your or your users’ misuse of the Services. Inkle will defend and indemnify you against third-party claims that the Platform, as provided and used in accordance with this Agreement, infringes that party’s IP rights, excluding claims arising from the Customer Materials, your modifications, or use with non-Inkle products. The indemnified party will give prompt notice and let the other control the defense.

15.2  Exclusion and cap

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenue, data, or goodwill. Except as stated in Section 15.3: (a) for matters arising solely from use of the Site and not the paid Services, Inkle’s total liability will not exceed US $100; and (b) for the paid Services, each party’s total liability will not exceed the fees paid or payable by Customer in the 12 months before the event giving rise to liability.

15.3  Exceptions

The exclusion and cap do not apply to: (a) your obligation to pay fees; (b) either party’s indemnification obligations; (c) breach of Section 11 (Confidentiality); (d) infringement or misappropriation of the other party’s IP; or (e) a party’s gross negligence, fraud, or willful misconduct. Data-protection liability is allocated in the DPA.

16.  Dispute resolution

16.1  Informal resolution

Before arbitration, a party will give written notice of the dispute, and the parties will try in good faith to resolve it for 30 days.

16.2  Arbitration and class waiver

Except for the carve-outs below, any dispute arising out of or relating to this Agreement will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Wilmington, Delaware, in English. Disputes are arbitrated only on an individual basis; the parties waive any class, collective, or representative action.

16.3  Carve-outs

Either party may bring a qualifying individual claim in small-claims court, and either party may seek injunctive or equitable relief to protect Confidential Information or IP directly in the state or federal courts in New Castle County, Delaware, without first arbitrating and without posting a bond. Disputes relating solely to use of the Site (and not the paid Services) are likewise brought in those courts. Any claim must be brought within one (1) year after it accrues, except where a longer period is required by law.

17.  Copyright complaints (DMCA)

We respond to notices under the Digital Millennium Copyright Act. Send a written notice with your signature; identification of the work and the allegedly infringing material; your contact details; a good-faith statement; and a statement, under penalty of perjury, that the information is accurate and you are authorized to act. Misrepresentations may create liability under 17 U.S.C. §512(f).

Designated Copyright Agent: Ranvir Singh, Inkle, Inc., Attn: DMCA Agent, 16192 Coastal Highway, Lewes, Delaware 19958; privacy@inkle.ai.

18.  General

Changes. Inkle may update these Terms, will update the “Last updated” date, and will notify Customer of material changes by email or through the Platform; material changes take effect after a reasonable notice period, and Inkle may require re-acceptance at next login. If you reject a material change, you may terminate before it takes effect and receive a pro rata refund of prepaid, unused fees.

Governing law and forum. Delaware law governs (and, for arbitration, the Federal Arbitration Act), without regard to conflict-of-laws rules. Disputes relating to the paid Services are resolved under Section 16; disputes relating solely to use of the Site are brought in the state or federal courts in New Castle County, Delaware.

Force majeure. Neither party is liable for delay or failure to perform (other than payment) caused by events beyond its reasonable control.

Assignment. You may not assign without Inkle’s consent; Inkle may assign to an Affiliate or in a merger, acquisition, or sale of assets.

Other. The parties are independent contractors. Neither will use the other’s marks without consent, except Inkle may identify Customer as a customer unless Customer opts out. Each party will comply with applicable export-control, sanctions, and anti-corruption laws (including the FCPA and UK Bribery Act). These Terms, the Order Forms, and the DPA are the entire agreement on their subject matter; if a provision is unenforceable it is modified to the minimum extent necessary and the rest remains in effect; a failure to enforce is not a waiver. Inkle’s Affiliates are intended beneficiaries of the confidentiality, IP, indemnity, and liability provisions.

19.  Contact

Inkle, Inc., 16192 Coastal Highway, Lewes, Delaware 19958. General and sales: sales@inkle.ai. Support and cancellation: support@inkle.ai. Privacy and legal notices: privacy@inkle.ai. DPA requests: privacy@inkle.ai.