How OpenObserve scaled across states without scaling their finance team?

OpenObserve is a software company built by engineers. Their team is focused on product development, and none of the members have accounting backgrounds. This meant bookkeeping and tax compliance needed to be handled by experts who could manage everything without adding complexity or distraction to the core team.

The Challenge

OpenObserve's engineers are builders, not accountants. The team needed to stay compliant with tax and bookkeeping requirements without one of them becoming an accidental CFO. They needed a partner who could handle everything in one place instead of juggling multiple vendors.

As OpenObserve expanded across different states, the compliance picture became much more complex than expected. Registrations, filings, and tax requirements for each state added layers of work that the team was not equipped to manage on their own.

"None of us are like pros with accounts here in our team. So we have left everything on Inkle."

Vijeeta Mittal, OpenObserve

How Inkle helped

Inkle consolidated OpenObserve's bookkeeping and tax filings into one place, replacing the multiple vendors the team had been juggling. The communication flows both ways. When OpenObserve has questions, Inkle answers with clarity and detail. 

More importantly, Inkle stays ahead of the work instead of waiting for problems to surface. They keep OpenObserve informed about what is coming and help resolve issues before they become problems. That proactive support proved especially valuable as OpenObserve expanded across states. Registrations, filings, and tax requirements became increasingly complex. Inkle guided the team through all of it without the founders having to become experts in multi-state compliance.

"Everything is seamless. Because we are a group of engineers and none of them know anything about accounts, the Inkle team always helps us with everything. Every question we come to them, they will answer or if not they will definitely get back with the answer." 

Vijeeta Mittal, OpenObserve

The Impact

Since moving to Inkle, OpenObserve's financial operations have become much more organized. The team no longer tracks deadlines, chases updates, or wonders what is coming next. The organization has become even more valuable as the company has grown. State-by-state compliance used to feel overwhelming. Now it is managed. The team can focus entirely on building their software, while their accounting runs reliably in the background.