How Hapi Built a Bookkeeping Process That Keeps Up

Dusko Kelez is the Co-Founder and CEO of Hapi, a Y Combinator-backed investment app that lets people across Latin America invest in the US stock market. Over 900,000 users in 19+ countries invest through Hapi today. 

The Challenge

Hapi's focus is on building a great product for their users. Bookkeeping and tax compliance were never going to get daily attention from the team. Before Inkle, Hapi used Fondo. The problem that they faced with Fondo was that the deadlines were only flagged after they were already due, which meant there was no time to plan or act. Without early alerts, the team could not tell what needed to be closed now and what could wait. Late reminders created real risk for a company that needed to stay compliant but could not afford to have compliance become a constant distraction.

"Fondo didn't remind us about anything until things were already due. That was super problematic, because our focus is not always on the bookkeeping and taxes.”

- Dusko Kelez, Co-Founder & CEO, Hapi

How Inkle Helped

Hapi switched to Inkle. The change the team felt first was the shift in how they were alerted about deadlines. Inkle flags every filing ahead of time and is clear about what happens if a deadline slips. That gave Hapi a simple way to know when something needs to become a priority.

Monthly bookkeeping runs on a steady rhythm and when questions come up in the books, both teams figure them out together on review calls. The account managers respond quickly and stay in close touch, so nothing sits waiting for days.

"We love that Inkle is always on top of it. You send reminders that say if you don't send this by this date, we won't file it. That is super helpful, because that way we know when we need to close something and when to make it a priority. We're very happy that we switched."

- Dusko Kelez, Co-Founder & CEO, Hapi

The Impact

Every filing is now flagged in advance, with enough time for Hapi to act. There are no more surprise deadlines. Bookkeeping and tax cycles run smoothly, with open questions resolved together on monthly calls. The books stay accurate and up to date. The account managers stay in close touch with fast responses over email and other channels, so nothing sits waiting or gets forgotten. Hapi can focus on building their product while their compliance runs on autopilot.

"We're very happy that we switched."

- Dusko Kelez, Co-Founder & CEO, Hapi